Privacy Policy

2 What Data We Collect

Various types of information are collected when you register an account and use bet994's services. Details are outlined below.

Personal Identity Information

• Full Name & Date of Birth
• National ID or Passport Number
• Email Address & Mobile Number
• Current & Permanent Address

Financial Information

• BKash, Nagad, or Rocket Number
• Deposit & Withdrawal History
• Transaction Amount & Date

Automatically Collected Information

• IP Address & Device Information
• Browser Type & Operating System
• Site access times and usage patterns
• Cookies & Location Data (with permission)

Methods of Data Collection

3 How Your Data Is Used

Bet994 uses your data only for specific, legitimate purposes. We never use your information in ways that have not been disclosed to you in advance.

• Account & Service Management: To keep your account active, process transactions, and maintain gaming services.
• Identity Verification (KYC): To verify your identity for the prevention of fraud and money laundering.
• Contact: To send important notifications, promotional offers (with consent), and provide customer support.
• Legal Obligations: To provide information in response to lawful requests from government or regulatory authorities.
• Platform Improvement: To analyze user experience and improve service quality.
• Responsible Gaming: To identify suspicious or addictive behavior and provide appropriate support to members.

4 Cookie Policy

Bet994 uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience on the site.

Cookies We Use

• Essential Cookies: To ensure core site functionality. Disabling these may cause the site to not work properly.
• Performance Cookies: To analyze page load times and usage patterns.
• Functionality Cookies: To remember your preferences, such as language settings and login details.
• Analytics Cookies: To collect site usage statistics (anonymous data).

You can manage or delete cookies through your browser settings. However, disabling certain essential cookies may affect the functionality of some site features.

5 Sharing Information with Third Parties

Bet994 does not generally share your personal data with third parties. However, in certain circumstances, limited information may be shared with select partner organizations to facilitate service delivery.

Who Your Information May Be Shared With

• Payment Providers: Payment services such as bKash, Nagad, and Rocket — used solely to process transactions.
• Technology Service Providers: Cloud hosting and security software providers — bound by strict confidentiality standards under contract.
• Regulatory Authority: In response to lawful requests from government bodies or authorities to meet legal obligations.
• Fraud Prevention Agencies: With regulatory authorities for the prevention of money laundering and fraud.

6 Data Retention Period

Bet994 does not retain your data longer than necessary. Retention periods depend on the type of information and applicable legal requirements.

Once the retention period expires, data is securely deleted or anonymized.

7 Your Rights

As a bet994 member, you have several important rights regarding your own data. We fully respect and uphold these rights.

• Right to Access Information: Contact our support team if you would like to know what data we hold about you.
• Right to Correct Information: You may request a correction if any of your information is inaccurate.
• Right to Delete Information: You may request the deletion of any data beyond what is required by law.
• Right to Object to Processing: You may object to your information being used for specific purposes.
• Right to Data Portability: You may request a copy of your data in a portable format.
• Right to Withdraw from Marketing: You can opt out of promotional communications at any time.

To exercise any of these rights, email our support team. We typically respond within 30 business days.

8 Security Measures

Bet994 employs industry-leading technology to keep your data secure. Our security infrastructure operates across multiple layers of protection.

• 256-bit SSL/TLS Encryption: All data transmissions are fully encrypted.
• Two-Factor Authentication (2FA): An additional layer of security when accessing your account.
• Firewall & DDoS Protection: Servers are protected against external attacks.
• Regular Security Audits: Third-party expert teams conduct regular vulnerability assessments.
• Restricted Staff Access: Only authorized personnel may access specific data.
• Data Backup: Regular backups are maintained to reduce the risk of data loss to zero.

9 Children's Privacy

Bet994's services are exclusively for users aged 18 and above. We do not knowingly collect data from minors. Age is verified at registration, and any account identified as belonging to a minor is closed immediately.

If you believe a minor is using our platform, please notify our support team immediately. We will take prompt action.

10 Contact & Complaints

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us. Our dedicated privacy team will handle your request with care.